Terms of service

Welcome to Aina Jewellers. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our site or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Terms

To access certain features of our store, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account details updated. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for unlawful or unauthorized purposes.

2. Pricing and Payment

All prices displayed on Aina Jewellers are listed in PKR and are subject to change without prior notice. We reserve the right to modify or discontinue products or services at any time.

Payments must be made through the approved payment methods available on our website. By completing a transaction, you confirm that you are authorized to use the selected payment method. In case of failed or delayed payments, we may cancel or hold the order.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, we do not guarantee that product descriptions or other content on the site are error-free, complete, or current.

Minor variations in color, design, or packaging may occur due to display settings or supplier updates.

4. Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to accept, reject, or cancel any order at our discretion, including due to product availability, pricing errors, or suspected fraudulent activity.

Once your order is accepted and processed, you will receive a confirmation email at esjewellers03@gmail.com or the email address you provided.

5. Shipping and Delivery

We ship internationally to selected locations. Estimated delivery times are provided for convenience only and are not guaranteed. Delays may occur due to customs clearance, courier issues, or unforeseen circumstances.

Shipping charges, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer unless stated otherwise.

6. Returns and Refunds

Our return and refund policy is valid for Everyday days from the date of delivery unless otherwise stated. To be eligible for a return, items must be unused, in original condition, and in original packaging.

Refunds, if approved, will be processed to the original payment method within a reasonable timeframe. Shipping charges are non-refundable unless the return is due to our error.

7. Prohibited Uses

You agree not to use our website or services for:

Any unlawful or fraudulent activity
Violating any international, national, or local laws
Infringing upon intellectual property rights
Uploading malicious code, viruses, or harmful software
Harassing, abusing, or harming others

Violation of these rules may result in immediate termination of access to our services.

8. Limitation of Liability

To the fullest extent permitted by law, Aina Jewellers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim related to a product or service shall not exceed the amount paid by you for that product or service.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of PAKISTAN Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located Pakistan.